The Health Portal is a secure tool that lets you communicate with your doctor and care team, securely and safely view health records and information, any time, 24 hours a day from a computer or smart phone/tablet with the Healow App. You will be able to update personal data, access your appointments, lab results and vitals, request medications refills and participate in virtual visits with TeleVist.

 

Using the secure portal you will be able to:

  • View upcoming appointments
  • Communicate and Message with your doctor and care team
  • Review referral history and lab results
  • Request medication refills and appointments
  • Access visit summaries and personal health record
  • Update your personal information
  • Connect with your care team from home with a TeleVisit, chat functionality available
  • Share access with a caregiver
You take the Driver's Seat, it is YOUR HEALTH!

How Do I Sign Up?

Our center staff offer patients access to the Health Portal upon patient registration. If you don’t want to wait until your next office visit to request access, you can start using the Health Portal by calling our Health Portal Hotline at 864-465-6259 for assistance in getting started. Patients will receive a welcome email after they provide us their email. The email will have the subject line:

Portal login information from your doctor's office

It will include:

  • Health Portal URL:  https://health.healow.com/PatientHealthPortal
  • Directions on setting up your account 
  • After setting up your account, visit the Health Portal to download the free Healow App for mobile use
  • Find us using our unique practice code on the Healow app: FAFJAD

If you have questions or need access, please call our center and a member of our team will assist you in getting a username and password.

I Have An Email Address

That’s great, please share with your medical center so they can place it in your patient records.

I Don’t Have An Email Address

An email address is required to have electronic access to your medical information via The Health Portal.

Health Portal and Healow™ App Tutorials

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See your doctor with a Televisit

Partners in Primary Care is making it so you can continue getting the care you need from home. Follow the easy steps below to get started.

Scheduling your Televisit from your computer

  • You must have access to the Health Portal to schedule a virtual visit. If you already have access, proceed to Step 2. If you do not have access, please call our center, and a staff member will help you register.
    Important note: You will need to provide an email address to register. If you do not have an email address or internet access, contact us to set up a phone visit.
  • Go to www.PartnersInPrimaryCare.com, click Health Portal at the top of the webpage and then login.
  • Submit your Televisit appointment request via the Health Portal. You will receive an email with your appointment confirmation.

Beginning your Televisit from your computer

  • A few minutes before the scheduled time of your visit, log in to the Health Portal. If you can’t access the Portal, you can also begin your appointment through the reminder link sent to your email.
  • Click “Join TeleVisit” in your patient dashboard (or email reminder).
  • Fill out the patient questionnaire and provide requested personal information.
  • Click “Proceed” to check your computer’s speed and ability to support a TeleVisit. If your computer does not have a webcam (most do), you will need to attach one.
  • Click “Start TeleVisit” to enter the virtual waiting room.
  • Your physician will begin the face-to-face TeleVisit, and disconnect when the visit ends.

Scheduling your Televisit from your phone

  • You must have access to the Patient Portal via the Healow mobile app to schedule a virtual visit from your phone. If you already have access, proceed to Step 2. If you do not have access, please call our center, and a staff member will help you register for the Patient Portal and download the Healow app. The Healow app is available for download on the Patient Portal or via the app store. Upon first use, enter our practice code for the Healow app: FAFJAD
    Important note: You will need to provide an email address to register. If you do not have an email address or internet access, contact us to set up a phone visit
  • Open the Healow app on your mobile phone and enter your login information into the app. If you have any issues with logging in, please call our center for help.
  • Submit your Televisit appointment request by composing and submitting a message to your center within the Healow app. From the main screen, click the blue “+” button, then click the green “compose” button with the pen and paper icon. You will then select the message type, enter the message details and click send on the top right corner of the screen.
  • You will receive an email with your appointment confirmation.

Beginning your Televisit from your phone

  • A few minutes before the scheduled time of your visit, log in to the Healow app.
  • Click on the Appointments icon on your Healow app.
  • Click “Start TeleVisit” to enter the virtual waiting room.
  • Your physician will begin the face-to-face TeleVisit, and disconnect when the visit ends.

Partners in Primary Care does not discriminate on the basis of race, color, national origin, age, disability or sex.

Download the step by step flyer for easy reference.