Our Lafayette center recently welcomed Tracy Smith as our Community Engagement Manager. She has been working in healthcare for 10 years but has over 15 years of building community relationships in Louisiana. She attended Louisiana State University and A&M College in Baton Rouge, earning her Bachelor’s.
Tracy was drawn to healthcare because of her desire to help the more vulnerable populations – homeless, low income, veterans, seniors – get access to good healthcare. According to Tracy, it brings her joy to help provide community resources through education, engagement and quality care. Her prior work with seniors includes two senior support groups from the Lafitte Projects in New Orleans when she worked for the Catholic Charities Diocese of Baton Rouge after Hurricane Katrina. Her previous experience has taught her that collaborative efforts are vital to help strengthen communities.
In her short tenure at CenterWell, Tracy says she appreciates our holistic senior care model and its focus on physical, social, and mental well-being. She believes that the right patient relationship should be built on trust and integrity, and that CenterWell holds that responsibility to the highest standard.
Tracy’s recipe to ensure patient satisfaction is simple: “It’s being a good listener, finding out the needs of our patients and making them a priority.” Her philosophy of care is to treat others the way she herself would want to be treated.
Her favorite words of wisdom? “When the power of love overcomes the love of power, the world will know peace.”
When Tracy is not caring for patients, you might find her spending time with her husband and four children, ages 18 to 10. She also loves traveling, reading, making jewelry, and cooking Filipino cuisine.