Fact Sheet

1

Who We Are

At CenterWell, we understand that aging often comes with unique (and sometimes more complicated) health challenges. That’s why every aspect of our care delivery model is designed with seniors in mind. We call it Senior-focused Primary Care.

Every day, we come to work dedicated to providing personalized, high-quality healthcare and an excellent patientexperience—to help seniors in communities we serve live healthier, happier and more fulfilling lives.

2

How We're Different

We believe in a holistic approach to patient care.

Our focus on seniors

  • Physicians specially trained in treating the senior population
  • Shorter wait times and unrushed appointments 
  • A wide variety of Medicare Advantage plans accepted

Our Commitment to Access

  • Conveniently located centers
  • In-house labs and diagnostics
  • Same day appointments and non-emergency care
  • 24/7 phone access and live video visits (Televisits)
  • An on-site pharmacy for convenient prescription refills (select locations)

Our Center Design

  • Individualized care plans
  • Wider doors and hallways
  • Non-slip floors
  • Exam chairs that rise and lower to accommodate mobility challenges

Our Community

  • An understanding that true healthcare is holistic, and happens beyond just when you’re sick
  • Activity Centers where we offer complimentary fitness classes, craft projects, educational seminars and much more
  • Partnerships with local organizations that offer resources to seniors

3

Why CenterWell?

Leader in Outcomes-Based Healthcare

Aligns with Health Plan to Develop Physician Value-Based Delivery

Supports Medicare Advantage Products and Senior Care

Team Based Model

Clinical and financial outcome success; Integrated Care Focus:

  • Care coordination
  • Home care
  • Behavioral health services
  • Clinical pharmacy services
  • Transportation
  • Hospital, specialty and SNF alignment

Proven Results

Market leading STAR scores, medical cost performance, and a proven portable model for success

  • Utilization metrics leading to cost control
  • Chronic disease programs to support revenue commensurate with actual patient risk
  • Aligned value-based partner

Simplification

Immediate and direct access to state of the art systems and support

  • Delegated utilization management
  • Outcomes reporting
  • Monthly physician dashboards to enhance accountability